Director of Nursing

The Director of Nursing is responsible for overseeing clinical support staff operations and ensuring safe, efficient, and high-quality patient care delivery across clinic care areas. This role provides direct supervision of nursing staff and medical assistants while supporting day-to-day clinical operations.

In a small clinic setting, this is a working leadership role that includes both administrative oversight and direct patient care responsibilities as needed. The Director of Nursing works closely with the Chief Medical Officer (CMO) on clinical care delivery and partners with the Administrative Practice Manager to ensure coordinated front and back-office operations.

• Supervises clinical support staff, including nurses and medical assistants. Responsibilities include recruitment, hiring, onboarding, training, performance management, and disciplinary action.
• Coordinates and manages clinical support staff schedules in partnership with the CMO, ensuring alignment with provider schedules and patient care needs.
• Provides day-to-day oversight of clinical operations to support efficient patient flow and high-quality care delivery.
• Participates in direct patient care as needed to support clinic operations and maintain continuity of care.
• Oversees clinic care systems and environments, including:
  • Sterilization and infection control processes
  • CLIA-waived laboratory operations
  • Medication management systems (e.g., Pyxis)
  • Clinical equipment and supply inventory ordering/ management
  • Supports and coordinates immunization program operations, including vaccine storage, handling, and administration workflows.
• Ensure clinical practices comply with applicable regulatory requirements, clinical standards, and organizational policies.
• Collaborates with the COO and CMO to evaluate and improve clinical workflows, including optimization of electronic health record (EHR) use.
• Partners with the Administrative Practice Manager to ensure strong coordination between front office and clinical operations.
• Supports ongoing staff training and development to maintain clinical competencies and promote a high-performing team environment.
• Maintains appropriate clinical documentation and operational records to support compliance and safe patient care.
• Performs other duties as assigned

Work Experience: Minimum of five years’ experience in Nursing. Two to three years’ experience in leadership. Community Health Center experience preferred.

Education, Certification and Licensure: Post secondary education in Nursing. Maintain current, active license with the State of Alaska as a Licensed Practical Nurse or Registered Nurse.

Knowledge, Skills, and Abilities:

• • Strong clinical knowledge and understanding of outpatient care operations
  • Ability to lead and support a multidisciplinary clinical support team
  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Ability to work both independently and collaboratively
  • Proficiency with Microsoft Office and electronic health record systems
  • Ability to utilize various office machines including copiers, computers, fax machines, etc.
  • Ability to manage multiple priorities in a dynamic clinical environment
  • Commitment to fostering a positive, team-oriented workplace
  • Promotes TCH’s Mission, Vision, and Values