Alaska Primary Care Association

Operational & Performance Excellence Services

Operational & Performance Excellence Services (OPS) provides training and technical assistance to Alaska’s community health centers.

OPS staff is comprised of healthcare professionals with expertise and certifications in the following areas:

• Quality Improvement
• Nursing
• Data Analytics
• National Committee for Quality Assurance (NCQA) of Patient-Centered Medical Home
• Certified Professional in Healthcare Quality (CPHQ)
• Certified Professional Coder (CPC)
• Certified Revenue Cycle Representative (CRCR)
• Health Center Board of Directors training and technical assistance
• Strategic Planning