Director of Nursing & Quality

Responsible for overseeing all clinical nursing operations and ensuring the delivery of high-quality patient care. This role provides supervision and direction to nursing staff, manages quality improvement initiatives, and ensures compliance with regulatory standards and best practices. Serves as GHC’s QI/QA Program Director overseeing Quality Improvement program and initiatives. This includes monitoring effectiveness by collecting, analyzing, and reporting relevant data. The Director of Nursing & Quality ensures regular quality review meetings are conducted, findings are documented, and action plans are developed and tracked.

• Supervises clinical support staff including nurses and medical assistants. This includes recruitment, hiring, orientation, ongoing development, performance and disciplinary evaluation
• Responsible for oversight and clinical compliance across clinical systems such as sterilization, point-of-care lab, clinical devices, inventory management
• Oversee and support immunization services
• Oversee daily clinical operations in collaboration with the COO and CMO to ensure high quality patient care
• Collaborate with the office manager on front office activities supporting high quality patient care
• Coordinate and manage clinical support staff scheduling in partnership CMO, ensuring alignment with provider schedules and operational needs
• Ensure compliance with regulatory standards, accreditation requirements, and evidence-based nursing practices
• Maintains and updates nursing and quality policies and procedures in collaboration with the COO
• Review, evaluate, and continuously improve clinical workflows, including enhancements to processes and optimization of the electronic health record (EHR) system
• Support professional development and training for nursing staff to promote continuous learning and excellence
• Serves as the QA/QI Program Director
  • Ensures QAQI operating procedures are implemented and updated as necessary
  • Ensures QAQI assessments are conducted
  • Monitors the outcomes of AQAI activities and performance
• Conduct regular quality review meetings. Serves on the Board of Directors QAQI committee
• Develop, implement, and monitor quality improvement initiatives, under the GHC QA/QI Plan
• Collect, analyze, and report data to assess and monitor the outcomes of QA/QI activities and performance measures
• Maintain accurate records and documentation for quality assurance and regulatory compliance
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Work Experience: Minimum of five years’ experience in Nursing. Two to three years’ experience in leadership.  Community Health Center experience preferred.

Education, Certification and Licensure: Post secondary education in Nursing. Maintain current, active license with the State of Alaska as a Licensed Practical Nurse or Registered Nurse.

Knowledge, Skills, and Abilities:

• Strong understanding of the English language, including grammar, usage, and composition
• Excellent writing skills
• Basic computer skills and experience with computer programs such as Microsoft Office
• Ability to speak clearly, concisely, and effectively; ability to listen to and understand information and ideas presented verbally
• Ability to learn, organize and communicate technical subject matter to others
• Organizational and time management skills
• Ability to manage multiple tasks and establish priorities
• Ability to work independently
• Skills in assertiveness and communication
• Ability to work effectively with others and promote a team environment
• Ability to utilize various office machines including copiers, computers, fax machines, calculators
• Promote GHC’s Mission, Vision, and Values